Vossloh Kiepe UK is dedicated to providing its rail customers with a consistent and reliable service, based on fulfilment on contractual needs and continual improvement in customer focus, and satisfaction.
To deliver this policy a Quality Management system has been developed to meet the requirements of BS EN ISO 9001:2008, the specific needs of our customers and the marketplace as a whole.
The system provides for regular reviews and improvements, but also ensures that there is a strong culture of customer focus, safety and management of risk throughout the project lifecycle.
The company is committed to the ongoing development of its personnel to ensure it remains current with the changing nature of the industry demanded by customers, regulation, legislation, or technological advancement.
Company personnel will be empowered and required to comply with, not only mandatory adherence to the Quality Management system, but the company policy of “Safety First” within the rail Industry.
The company provides total commitment, at all levels, to achieving quality and safety objectives and to the achievement of the company’s business plan, which defines the platform and mechanism for the company’s continued growth in the engineering consultancy and turnkey projects sectors.
It is our intention to promote and obtain the benefits of solid relationships with the supply base, potential partners, and customers. We will ensure that the clear objectives of our quality policy are understood and cascaded to all personnel concerned within these organisations in recognition that the success of each party is indivisibly linked.